1. PACKIT.BG makes deliveries throughout the country with the help of the courier company "Ekont", as well as with its own transport within the city of Sofia.
2. Delivery is made to an exact address or to the office of a courier company. Customers who wish to collect their item from the store will be notified when their order is ready.
3. The delivery price is fixed for all standard goods - BGN 8.00 to an Econt office and BGN 12.00 to an address.
Delivery of custom boxes is the responsibility of the recipient.
4. After placing an order at PACKIT.BG, the user receives a confirmation by e-mail about the successfully accepted order.
5. Delivery time for standard goods is 1 to 4 working days in the current period.
6. When making boxes of individual sizes, the delivery time is specified additionally.
PAYMENT
Payment for the ordered goods can be done in three ways, regardless of the chosen method, the payment amount is the same.
1. Cash on delivery - cash payment to the courier upon receipt of the goods.
2. Bank transfer.
3. By debit/credit card.
We are waiting for your orders!
Enjoy your shopping at PACKIT.BG!
RETURN AND EXCHANGE
Any of our customers can return their order according to our return and exchange policy.
1.If the product you purchased does not meet your needs, you can return it within 14 days from the day it was delivered by courier.
2. Returns are accepted provided the product or products are in their original commercial condition with no visible signs of use. Cartons and boxes must not be assembled (folded).
3. Shipping costs for returning and exchanging goods are the responsibility of the buyer.
4. If a complaint is found, it is valid within 14 days of receiving the order. You need to take a photo and send it to the contacts below.
For complaints and replacements, it is necessary to contact us at the following contacts:
Phone: 0876 159 472